FAQs

Here you'll find answers to all your questions.

Questions and answers

We opened our coffee shop 27th April 2024 and our soft play launched 27th May 2024

Absolutely, head to our Birthday Party page for more info

7 days a week, 9-4:30 Monday-Sunday

Yes, we are pet friendly in our outdoor area but not inside.

Unfortunately we can’t guarantee a space as a walk-in. You’re welcome to pop down incase we have a cancellation on the day!

They are baked fresh every day by the incredible Silver Tree Bakery (we highly recommend giving them a visit!)

We disinfect our soft play after every single session. Which is why there is always a 30-minute gap between sessions to allow us enough time to carry out a thorough clean. This is our unique selling point; we believe we are by far the cleanest soft play in the Midlands.

Yes, we purposefully limit the number of children and adults per session so that everyone has their own seat so they can sit back and relax. We have designed our soft play in a way which allows adults to enjoy a cup of coffee whilst their little ones play, rather than having to follow them around the soft play throughout the entire session! Limiting the number of adults also means you can stand up from your table without the fear of someone else pinching it – there’s space for everyone!

Yes, we have plenty of onsite parking right outside our shop.

Absolutely

We have a wide range of milks; Soya, Oat, Almond and Coconut 

Yes, if you require wheelchair access just ask one of our lovely team members and we can organise a wheelchair ramp for you.

Yes, we work incredibly hard to be able to boast our 5-star rating on our front window!

Yes, our signature toasties!

As per our T&C’s when booking your session online, we are unable to move your allocated slot. However, if you pop into our coffee shop a staff member can check availability and try to do this in person for you, or drop us an email!

Our softplay is designed for children aged 0-4 years.

Unfortunately, as per our T&C’s when booking your session online, all of our sessions are non-refundable. However, if you are aware that you can’t attend in advance, you can pop into our coffee shop and a staff member can check availability and try to move this for you, or drop us an email!